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Useful tips

Useful tips


The national currency is the Croatian Kuna (HRK). One Croatian Kuna is 100 lipa. There are banknotes of 5,10,20,50,100,200,500 and 1,000 HRK, coins of 1,2,5,20,50 lipa and 1, 2, 5 HRK. Foreign currency can be exchanged at banks, exchange offices and post offices, according to the current exchange rate (with or without a fee).

Credit cards payment: shops, restaurants and wherever there is highlighted bookmark for credit card (Diners, American, Eurocard-Mastercard, Visa) and euro checks. Access to cash in ATMs is available in all major cities and major tourist destinations. Croatian banks ATMs accept Eurocard, Mastercard and ATM Euronet accept Diners, American Express and Visa.


Prices are 10% to 20% lower than in most EU countries, but the tourist places over season have higher prices.

Tax refund

Keep receipts for purchases that you have performed in Croatia, and request a form PDV-P for each purchase that exceeds the amount of 740 HRK(fuel products are excluded). On your leave, your receipt will be verified by the Croatian Customs control. You can obtain VAT refund in a period of six months in the shop where you bought the goods, or by posting the verified receipt trade together with the number of your bank account. In this case the refund is paid within 15 days.

Another way is to buy goods in stores that have the label “Croatian TAC-free shopping.” You can get tax refund after returning home. Ask seal the border and if you intend to buy art, ask for export approval before buying. Croatia also uses the Global Blue system. Global Blue system will do a refund and take a commission from the price. This can be done at the airport or after you come home.


Customs regulations of the Republic of Croatian comply with European Union regulations.


Tourist guides on excursions expect tips of 15-20HRK which is quite acceptable. Tax costs are already included in the bill at a restaurant, and if you feel that you have received excellent service, you can leave a tip.

Electrical energy

Voltage on city power grid is 220V and the frequency is 50Hz, so visitors from the United States must use transformers, and visitors from the UK have to use special adapters in order to continue using their electrical devices.

Time Zone

GMT +1 in winter, and GMT+2 in summer.


Water can be drunk throughout Croatia but always check before.

Postal services

Their yellow sign is hard to miss. With the universal postal service, Croatian Post provides numerous other postal services: mail receives and routing, transport and delivery of direct mail, forms, packages, parcels-paid (IBRS / CCRI shipment), and express mail service (EMS), etc. The Croatian Post offers a variety of financial services such as transportation of money, paying bills and cash exchange office. You can contract savings and insurance. Post offices are open weekdays from 7 to 19 hours and in smaller centres from 7 to 14 pm. Some offices work a split shift. In larger cities and tourist centres, duty post offices are open on Saturdays and Sundays. Public telephones are used by calling cards that are sold in post offices and newsstands. International calls can be made directly from any phone.

Five Croatian’s five mobile network operators

  • T mobile network – 098, 099
  • VIP net – 091
  • Tele2 – 095
  • Tomato – 092
  • Bon Bon – 097

A list of important phone numbers

  • 385 112 – Call for urgent help
  • 385192 – Police
  • 385 19 – Ambulance
  • 385193 – Fire-fighters
  • 385 1987 – Road assistance
  • 385 195 – Search and rescue at sea
  • 385 18166 – Weather
  • 385 18981 – General Information
  • 385 11888 – Telephone Directory
  • 385 11802 – International Phone Directory

Opening hours of shops and public services

During the tourist season, most shops are open on weekdays from 8 to 20 hours and many of them work and on weekends. Public services and business offices work from 8 am to 16 pm, from Monday to Friday. Pharmacies are open from 7 to 20 pm on weekdays, Saturdays from 7 to 13 hours. Duty pharmacy is alwasys opened on Sundays.

Facts about Croatia

  • Croatia is located in the southern part of Central Europe
  • Croatia main geographical areas are Pannonia region, Mountain region and Mediterranean region
  • The land area is 56597km2
  • The territorial sea area is 31067km2
  • The highest peak is Dinara – 1831 m
  • The Adriatic coastline is 5,835 km long
  • Number of islands, islets and reefs is 1246
  • The largest islands are Krk, Cres, Brac, Hvar, Pag, Long island, Mljet, Vis and Rab.
  • 50 islands are inhabited
  • The capital is Zagreb, the economic, traffic, cultural and academic centre of the Croatia.
  • Social organization – Croatia is a parliamentary republic.
  • Croatia has 4,429,078 inhabitants.
  • Major population are Croats, national minorities are Serbs, Slovenes, Hungarians, Czechs, Italians and Albanians.
  • Language: Croatian language is the official language. But the majority of the population, especially in tourist areas speak good English.
  • Internet domain name ends with hr

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